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Curious about the beauty services we provide at Lash Me NYC? We’ve put together a brow and lash extension FAQ to give you the info you need—everything you want to know about lash extensions, brow microblading, and more.
Please feel free to browse through all of our brow and eyelash extension questions and answers. Or, choose from the list to filter by specific service. Still have lash questions? Just ask our virtual assistant or contact one of our locations. We look forward to hearing from you and booking your next appointment!
Can I get an eyelash lift and tint if I have allergies?
The dyes we use at Lash Me are safe. Typically our clients do not face allergic reactions after a lash lift or tint. But if you have any allergies or allergy sensitivities, you can call one of our locations for more information or book a free consultation before getting the service performed.
Do you offer refills on eyelash extensions performed by other salons?
The nature of lash and application quality varies, and as such, Lash Me NYC cannot offer refills on eyelash extensions performed by other salons. Those lashes must be removed and a new set applied. Please note that eyelash removal will come at an additional fee of $35; however, we encourage customers from other salons to take advantage of our first-timer specials, which can help cover partial costs.
Before booking your refill appointment, please call our Brooklyn Heights location front desk at (347) 463-9306 or the Carroll Gardens location front desk at (347) 636-4215 to let us know if we’ll need to make time for eyelash extension removal so we can ensure your time slot is appropriate for the additional work required.
Thanks for your understanding!
What products does Lash Me use throughout the lash extensions process?
At Lash Me, we are 100% transparent with what products and materials we apply to the eye area, and we only use the best for our clients.
The lash remover we use is cream based. The thick cream-like consistency is efficient to apply, non-irritable, and sits on the lashes nicely without sinking into the eyes or skin. The glue used is latex-free, cruelty free, formaldehyde-free, vegan, and has high retention. The spotlight to our glue is that it’s hypoallergenic, making it friendly for sensitive people.
Furthermore, we have humidifiers installed to make sure our environment is kept at the most optimal humidity range for the eyelash adhesive to dry at its optimum speed and allow the lashes to last to their potential. It’s all about the details that will make everything come together to ensure the service is worthwhile for our clients.
What are the popular brow shaping techniques or methods?
Some popular brow shaping techniques include waxing and tweezing. Each method has its advantages, and the choice depends on personal preference, pain tolerance, and desired precision. It's best to consult with a professional to determine the technique that suits you best.
Can I get my eyebrows microbladed if I have sparse or thinning brows?
Absolutely! Microblading is an ideal solution for individuals with sparse or thinning eyebrows. This technique can create the illusion of fuller, more defined brows by carefully filling in gaps and adding individual hair-like strokes.
What should I do to prepare for my lash lift appointment?
Here's a quick list of ways to prepare for your lash lift at Lash Me NYC.
Prior to appointment:
Who’s not a candidate for microblading?
Some individuals might not be appropriate candidates for microblading due to various factors. Several of these include:
Can I choose any color for my brow tint?
The color choice for brow tinting should be based on your natural hair color, skin tone, and desired look. A professional brow specialist can help you select the most suitable shade that enhances your features and matches your overall aesthetic.
Do lash extensions damage natural lashes?
When applied correctly by an experienced and knowledgeable technician, this is not a concern. Our lash artists will know what the appropriate length and weight is to apply to ensure that your natural lashes remain healthy.
Our lash artists are well trained and experienced in the proper technique and have knowledge in what is best for your lash health all while achieving the look you’re looking for.
What should I do after my lash lift?
The great thing about a Lash Lift is that it is a very low maintenance procedure. However, there is a little extra care required over the first 24 to 48 hours.
How do I reschedule an appointment?
You can reschedule your appointment in the chat widget. Just click the icon on the bottom right of your screen.
What's the difference between henna and tint?
Brow henna is a semi-permanent solution that lasts up to two weeks on the skin and up to four weeks on the hair. It adheres to both, and has a longer processing time. Brow tint is a semi-permanent solution that lasts up to two weeks on the brow hairs, and lightly stains the skin for one or two days.
Do you have a window policy regarding refills for extensions provided by Lash Me?
As of August 1, 2022, Lash Me does not offer the 2 leniency days for refills anymore.
For example, a 2-week refill can only be 14 days or less from your last appointment. Any day(s) over 14 will be considered a 3-week refill price. The same rule applies for 1 week or 3 week refills. One day over a 3-week refill would then be considered a full new set.
More policy information can be found on our Services Policy page.
Can I wear eye makeup with my eyelash extensions?
You can most definitely wear make-up with your eyelash extensions. When selecting makeup products, it is always best to go with oil-free ones. However, remember to remove them with oil-free makeup remover and cleanse them using our Lash Me NYC foam cleanser.
Can I go swimming or engage in activities that involve water after brow tinting?
It's best to avoid swimming or activities that involve excessive water exposure for the first 24 to 48 hours after eyebrow tinting. This allows the tint to set and reduces the risk of premature fading. Once the initial period has passed, you can resume your regular activities without any issues.
How long does a brow lift procedure take?
The duration of a brow lift procedure can vary depending on several factors. On average, the procedure takes approximately 45 minutes to an hour. However, this timeframe can be influenced by factors such as the specific technique used, the skill and experience of the technician, and the individual client's brow condition and desired outcome.
During the procedure, the technician will carefully apply a chemical solution to reshape and set the brow hairs in an upward direction. This is followed by a neutralizer and nourishing products to condition the brows. The technician will then shape and groom the brows as desired.
It's important to note that the time mentioned is an estimate and may vary from one technician to another. It's recommended to consult with a professional technician who can provide you with more precise information based on your specific circumstances.
Can I wear mascara after an eyelash lift and tint?
Yes, you can but we strongly recommend doing lash tint to cut down the damage mascara may cause to the lash lift. After the first 24 hours of your service, you can apply makeup to your eyelashes. Just remember to use only water-based mascara. It is best to avoid waterproof mascara as it will be hard to remove since you will not be able to use an oil makeup remover.
Are there any risks or side effects associated with microblading?
Like any cosmetic procedure, eyebrow microblading carries some risks. Possible side effects include temporary redness, swelling, itching, or scabbing in the treated area. Serious complications are rare but can include infection or an allergic reaction to the pigments used. Choosing a reputable and experienced artist to minimize these risks is important.
What is your cancellation policy?
Is eyebrow tinting permanent?
No, eyebrow tinting is temporary and typically lasts between 4 to 6 weeks. The longevity of the tint depends on various factors, such as individual hair growth, skin type, and aftercare. Proper maintenance and avoiding excessive scrubbing or exposure to strong chemicals can help extend the tint's lifespan.
Is microblading painful?
Some discomfort is normal during the microblading process. However, a topical numbing cream is applied to the area beforehand to minimize any potential pain or discomfort. Most people find the procedure to be tolerable.
How long does a lash lift and tint last?
On average, it will last 4-6 weeks, depending on your natural lash growth cycle, the aftercare, and your daily routines.
What is the microblading healing process after a touch up?
In the initial week of the healing process, you may experience redness, tenderness, and mild scabbing. As the second week approaches, the scabs or flakes will naturally peel off, possibly resulting in a lightening of the color. Subsequent weeks involve a gradual settling in, with the color becoming more pronounced. By the end of the fourth week, your brows should be fully healed and settled. If you have any concerns or notice any unusual symptoms, it is advisable to reach out to your technician or a healthcare professional.
Is a brow lift suitable for everyone?
While brow lifts can enhance the appearance of eyebrows for many individuals, it may not be suitable for everyone. It is important to consider the following factors:
To determine if a brow lift is suitable for you, it is best to consult with a professional technician who can assess your specific needs and advise you on the most appropriate treatment options. They will consider factors such as your brow condition, skin type, and any potential contraindications to ensure the best results and safety.
How long does the microblading procedure take?
The entire microblading procedure usually takes about 2 to 3 hours. This includes consultation, mapping out the brows, numbing the area, and performing the microblading itself.
What are lash extension refills?
During refills, we will remove some old lash extensions that are grown out, brittle, and are ready to come off. Your eyelash extension weakens over time due to oil or other impurities.
After about three weeks, the bond between the natural lash and extension starts to become unstable and will be ready to come off. Therefore, 2- and 3-week refills are highly recommended to maintain and ensure the retention and life of your lash extensions.
It is advantageous to your lashes when refills are done 2-3 weeks as the longer you wait will increase the time needed to clean up the older lashes. Just like our skin, scheduled routine, care, and cleanliness is necessary.
Can I get my eyebrows wet during the healing process?
Keeping your eyebrows dry for the first 10 days after is crucial. Avoiding water, including swimming, excessive sweating, or getting wet in the shower, is important to allow the pigment to settle and the skin to heal properly.
Will lash lifts and tints damage my eyelashes?
No. the lifting solution will only be applied to the new growth area of the lashes and up till the base. It will never be applied on the roots where it’s the most delicate. An important point to keep in mind is that at Lash Me we use keratin infused solution which will leave the eyelashes more nourished and healthy than it was before.
How long does microblading last?
The results of a microblading procedure can last anywhere from 12-36 months. The length of time will vary depending on factors such as your skin type, age, lifestyle, and how well you care for your brows after the procedure.
Do I still need to curl my lashes after a lash lift?
No. One of the benefits of a lash lift is you do not need to curl your lashes! Your natural lashes will stay curled throughout the rest of their cycle. Make sure to follow your lash lift aftercare instructions.
How long does it take for the eyebrows to heal?
The initial healing period for microblading usually takes about 4 to 6 weeks. During this time, the eyebrows will go through various stages of healing, including scabbing, flaking, and color settling. It's essential to follow the aftercare instructions provided by your microblading artist to ensure optimal healing.
How often should I get my eyebrows shaped?
The frequency of brow shaping depends on individual hair growth and personal preferences. On average, most people benefit from getting their eyebrows shaped every 4 to 6 weeks to maintain a well-groomed appearance.
How do I prepare for my lash extension appointment?
There are a few things you should do in preparation for your appointment —as well as afterwards:
Before
After:
How long does brow lamination last?
The results of a brow lamination typically last around 6 to 8 weeks. However, the exact duration may vary depending on individual factors such as hair growth cycle and aftercare. It is recommended to schedule brow touch-ups or maintenance appointments after this period to keep your brows looking their best.
Can I shape my eyebrows at home, or should I always seek professional help?
While it's possible to shape your eyebrows at home, seeking professional help is recommended, especially if you're unsure about the best shape for your face. A professional brow specialist can assess your facial features, consider your desired look, and create a customized shape that flatters your face.
What's the difference between classic, hybrid, and volume lash extension sets?
Classic lashes are individually applied in a 1:1 ratio on the natural lash, perfect for those who are looking for a subtle boost to their look.
Hybrid lashes are a mixture of Classic and Volume lashes to create a fuller set for those with thinner natural lashes or for those wanting a slightly bolder look than the Classic set.
Volume lashes are lighter, fluffier and give the client a fuller look. Volume lashes are prefect for clients who don’t have a lot of lashes, have sparse lashes, bald spots or just want a more dramatic look without having to use a thicker lash.
What should I do after my brow lift?
After getting a brow lift, it's important to follow these post-care tips to maintain and enhance the results:
-Avoid getting your brows wet for the first 24 hours to allow the solution to set properly.
-Refrain from applying any makeup or skincare products to your brows immediately after the treatment.
-Keep your brows dry and avoid excessive sweating for at least 48 hours.
-Be gentle when cleansing your face, avoiding direct contact with the brow area.
-Avoid rubbing or touching your brows excessively.
-Brush your brows regularly in the direction recommended by your technician to maintain their desired shape.
-Schedule regular brow touch-ups appointments as advised by your technician to maintain the desired brow look.
Remember, following these guidelines will help prolong the effects of your brow lift and keep your brows looking fabulous.
Will a lash lift make my lashes longer or thicker?
No. Lash lift will only lift what is naturally there. If you would like more length or fullness then lash extensions are recommended.
Can I still shape or groom my eyebrows after microblading?
While microblading provides a foundation and shape to your eyebrows, you can still groom and shape them as needed. However, it's important to be cautious and avoid plucking or waxing directly over the microbladed area, as this can disrupt the pigmented strokes. Trimming stray hairs and maintaining the shape around the microbladed area is generally safe and recommended.
How long do eyelash extensions last?
Eyelash extensions typically last for the duration of your natural lash growth cycle (which is around six to eight weeks). As the lashes go through three phases of anagen (growth), catagen (transition), and telogen (resting), they’ll fall out at the end stage, and new lashes will come in hence why 2 or 3 weeks of touch-ups or refills are recommended to maintain the stunning extensions. You can help ensure they will last as long as possible by following proper after-care routines.
Do I have to clean my lash extensions?
It’s advised to clean your extensions once or twice a day, especially if you use makeup products because debris can build up around the lashes just like our skin. To clean them, simply apply a small amount of lash shampoo and with a cleaning brush and carefully cleanse the area. Then gently rinse your lashes and pat them dry with a towel and brush them thoroughly.
Tip: Sometimes in the mornings the lashes are all tangled and messy. Try washing your lashes with water in the morning and gently brushing the top side of the extensions with a finger placed beneath the lashes to help sort it out.
Is it recommended to get a brow lift, tint, and shape a the same time? Why or why not?
The decision to get a brow lift, tint, and shape all at the same time depends on various factors and individual preferences. Here are some considerations:
Advantages of getting all three procedures at the same time:
Considerations and potential drawbacks:
Ultimately, the decision to get a brow lift, tint, and shape at the same time should be made in consultation with a professional brow specialist. They can guide you based on your individual goals, assess your eyebrows' current condition, and provide expert advice on the best approach to achieve the desired results.
Do you have a refund policy?
Lash Me NYC does not offer refunds. If there is an issue with the service, please contact us directly and we will do our best to rectify any issues and improve the experience for you.
No refunds, but no unhappy customers either! We appreciate your understanding!
More policy information can be found on our Services Policy page.
Microblading vs. Tattooing: what’s the difference?
There are a few key differences between microblading and traditional tattooing. First, microblading is much less invasive. The incisions made during a microblading procedure are only superficial, whereas those made during a tattooing procedure go much deeper into the skin. Second, the pigment used in microblading is semi-permanent, while the pigment used in tattooing is permanent. Finally, the results of microblading will appear more natural than the results of tattooing because the strokes made by the microblade mimic the look of real hair.
Will my eyebrows look too dark after microblading?
Immediately after the procedure, your eyebrows may appear darker and more intense than desired. However, the color will gradually soften and lighten during the healing process, typically within the first few weeks. The final color will be more natural and customized to your preferences.
My first time at the Carroll Gardens location. Elise was kind and did a wonderful job! I will definitely be back.
Elise did an amazing lash lift and tint. My lashes look amazing! Service was excellent
LashMe is my go-to spot for lashes! I got a full natural set from Yangla today and the experience was great. She helped guide me on how to have a more dramatic look without weighing down my thin Asian lashes. The spa is really clean and cute inside. They play peaceful music and it was so gentle, I find myself falling asleep every time! They also provide soft blankets on the side which helps make for a super cozy experience.
Easy, fast and great service! Saw Rinzin and will be back.
The front desk and the brow specialist Winnie, were able to accommodate me as a walk-in today. It was a quick and pleasant experience. Winnie cleaned up my brows while maintaining my full shape- I recommend this location for brows and lashes!
My tech was Winnie (loved the name) she was amazing! She explained the process, showed me pictures and helped me chose the right lash fit for me 🤩
Great service, Winnie is fabulous, have been coming for a few years and never disappointed!
Go see Elise she's the best!! Got a lash lift from her. Looks super natural and ok to use mascara on it
Yangla did an amazing job on my lashes. Definitely recommend, will come see her again.
Always happy with their services. Lashes stay on for a long time! Charlie did my lashes today and she took her time and care to make sure they came out great
Very friendly and gentle staff! My first time getting my lashes done by binu i love them. She was so gentle I practically fell asleep. Definitely coming back to do a lash lift and brow lamination next time . this plase is amazing. thank you binu make me happy. highly recommend😘
Great service loved Isabel
Beautiful, clean, peaceful environment. I have been coming here for about a year and a half and it is always a pleasant experience. All the ladies are talented and do a great job. I get so many compliments and the lashes always look very natural. Love it there
I've been to Yangla a couple times and she's been consistently great. She cares about lash health and actually recommended a less heavier option to protect my natural lash. Her presences is calming and my lashes look amazing every time. I always get compliments.
Incredible team and experience all around. I love coming here and Winnie is a great lash and brow technician. I could not recommend the team more.
Loved my experience here! My lashes come out perfectly every time. This is the first place I've gone to that actually preserves my natural lashes and lash line. I appreciated my tech Karchung guiding me on the thickness of lashes to use to maintain a healthy lash line. I'm a customer for life!
Saw Chloe for lash and brow tint. Excellent! She was precise and careful. This is the first time I didn't have that horrible burning in my eyes afterwards. The salon itself seemed clean and neat too. This was the Smith Street location.
First time here and am really impressed! Elise was wonderful working with me to figure out the best shape and length. So glad to have found this spot and will definitely return!
I had my second eyelash extension experience with Elise, and it was great ! Elise is not only nice but also highly skilled. She listened to my preferences and created a natural yet glamorous look that enhanced my eyes beautifully. I highly recommend Elise for top-notch eyelash extensions.
Charlie was awesome and I love my lashes. She took a long time figuring out the right like and approach for me. I’ll be back in three weeks to get them refilled!
Charlie is amazing! Truly first case experience, literally fell asleep and woke up beautiful.
I love getting my eyelashes done here! Both locations are amazing. The staff is so kind and are great at helping chose the best lashes suitable for your face. As long as I do lashes, it will always be at lash me!
I love it here! I’ve been getting my lashes done for 2 years now. Every time I come out looking pretty. Thank you Lash Me. Hi Frenda!
The most relaxing moment of my month! I fall asleep to the soothing music and wake up with perfectly done lashes. Love the consistency, professionalism and sweetness of all the wonderful women that work there!
This was my first visit to Lash Me and I’m very satisfied with the way my lashes turned out. The technician was super helpful and overall it was a pleasant experience. Definitely would recommend.
This was my first time coming to the establishment for my eye lashes and I was satisfied from beginning to end. Charlie is and was amazing. She was so patient and nice. Will definitely be coming back here.
I have been going to Lash Me for about 3 years now. They are the top eyelash extension business, in my opinion. What I love about them is that they are a very structured and organized business. They never miss a beat and they are EXTREMELY kind and nice to their customers. I have had a few girls do my eyelashes and they are all very well trained and great at what they do. Even when I had one appointment where I needed some fixing, Frenda was so sweet and kind in helping me. They have some nice perks and customer appreciation days. Thanks as always!
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